Contact SportsAdda — three channels, all of them read by humans.

Editorial, support and grievance

For editorial tips, broken links, factual corrections, or a story idea, write to the editorial desk at [email protected]. The desk is staffed 7 days a week during the IPL and PKL windows, and 5 days a week outside. Tips are read in the order they arrive; pitches with a short synopsis and a working link to the source get faster responses. For account, install or alert help, write to [email protected] or use the in-app support form (Settings → Help → Report a problem). For grievance matters under the IT Rules 2021 — including content takedown, complaint escalation, or a response within 24 hours — write to [email protected]. The grievance officer is named in the in-app settings and on this page below. For privacy and data-handling questions under the DPDP Act 2023, write to [email protected]. We respond within 30 days, per the Act.

Grievance officer (IT Rules 2021)

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, SportsAdda designates a grievance officer for complaints about content on the platform and the app. The grievance officer responds to complaints within 24 hours of receipt and resolves them within 15 days, per the rule. The current grievance officer can be reached at [email protected]. Complaints sent to this address should include (a) the URL or in-app surface the complaint refers to, (b) the specific content at issue, and (c) the contact email the complainant wants the response sent to. If your complaint is about the partner operator (the link in the "PLAY NOW" CTA), it goes to the partner's grievance officer, not to SportsAdda. Their contact details are on their site and in their terms. We can't resolve partner-operator disputes on your behalf.

How we triage

Every inbound email is opened within four working hours during business days (10:00 IST to 19:00 IST, Monday through Friday). Editorial tips route to the relevant desk. Support queries route to the platform team. Grievance queries route to the grievance officer. Anything marked URGENT in the subject line is read first. We don't publish editorial story pitches on the public site unless the writer is on staff. We don't accept sponsored content on the sports desks. We don't share contact data with third parties — see our privacy policy for the full data-handling rules.

Operational address

For legal correspondence and right-to-erasure requests that require a physical mail trail, the operational address is published on the company filings page and is the same address registered with the Registrar of Companies. Mail sent to that address is logged, scanned, and routed to the relevant team within one working day of receipt. Please note that the operational address is for legal and formal correspondence only. Editorial tips, support questions, and grievance matters go to the email addresses on this page; they will be picked up faster and routed correctly the first time.